Resource centre
Operator playbooks, guides and templates.
Practical material for people running the business. Read for context, install for immediate use.
Playbook6 min
The 5-minute morning standup
Replace status meetings with a single ranked action queue. Template + agent config included.
read
Guide8 min
How to turn Gmail into a decision engine
Wire your inbox into Flow Pilot Memory so every thread produces an action, not a to-read.
read
Templateinstall
AR chase — 7 / 14 / 30
A three-stage collections process that recovers cash without souring relationships.
read
Templateinstall
Renewal save play
Health-score trigger → CSM task → discount offer. Cuts churn by ~20% on average.
read
Guide10 min
employees: when to hire, when to hold
A decision framework for adding agents without losing the human context they need.
read
Article5 min
Why dashboards make businesses slower
The observability trap and how action-first tooling beats reporting for SMB ops.
read
Playbook7 min
Zero-inbox for founders
A pragmatic system for founders juggling ops, sales and delivery in the same week.
read
Templateinstall
Lead triage under 5 minutes
Score, route and reply — an agent bundle configured for high-intent inbound.
read
Article6 min
Choosing your first three processes to automate
Ranking heuristics: frequency × ambiguity × leverage.
read
Deeper reading
Browse the Operator Librarian
Long-form pieces on how modern businesses run — organised by role and stage.